Palo Alto Advanced Troubleshooting (311)

Advanced Firewall Troubleshooting.

Course Description

Advanced Firewall Troubleshooting expands on the Palo Alto Essentials 1 and 2 course topics with hands-on troubleshooting labs.


    • Troubleshooting Methodology.
    • Platform Comparisons When Troubleshooting.
    • Flow Logic.
    • Policy Troubleshooting.
    • Layer 3 Troubleshooting.
    • VPN Troubleshooting.
    • GlobalProtect Troubleshooting.
    • Performance Troubleshooting.
    • User-ID Troubleshooting.
    • Administration Troubleshooting.


Completion of Palo Alto Essentials 1 (201) and Palo Alto Essentials 2 (205) is highly recommended. Trainees must have an understanding of network concepts, including routing, switching, and IP addressing. They will also need in-depth knowledge of port-based security and security technologies such as IPS, proxy, and content filtering.

How You Will Benefit

Successful completion of this instructor-facilitated course will enhance the trainee’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Trainees will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS operating system. Upon completion of this class, trainees will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

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